Exchange/ Restocking Fee
ONCE YOU RECEIVE YOUR ITEM AND IT’S TOO BIG OR TOO SMALL YOU HAVE 4 BUSINESS DAYS FROM THE DATE RECEIVED TO RETURN FOR AN EXCHANGE .
EXAMPLE: YOU RECEIVED THE ITEM TODAY ( MONDAY) YOU HAVE UNTIL (THURSDAY) TO SEND THE ITEM BACK
CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING FEES TO AND FROM DESTINATIONS.
EXCHANGES ARE ONLY DONE FOR A BIGGER OR SMALLER SIZE OF THE SAME STYLE
WE DO NOT EXCHANGE FOR A DIFFERENT ITEM/STYLE
ONE TIME EXCHANGE PER CUSTOMER/PER ORDER
ALL SALES ARE FINAL ON ALL SHAPE WEAR, GELS, CREAMS, BUTT LIFTERS, POST SURGICAL GARMENTS
(NO EXCHANGES) NO EXCEPTIONS!!
- ANY WAIST CINCHERS USED OR ARE RETURNED IN POOR CONDITION, DAMAGED, STAINED, STRETCHED, HUMID ETC.WE RESERVE THE RIGHT TO REFUSE YOUR EXCHANGE. YOU WILL NOT BE ELIGIBLE FOR EXCHANGE AND WILL BE SHIPPED BACK TO YOU.
- NO INTERNATIONAL EXCHANGES
- FREE GIFTS AND PROMOTIONAL ITEMS CANNOT BE EXCHANGED
**PLEASE READ PRIOR TO PURCHASE**
If you ordered according to our size recommendation. Either by selecting your USA shirt size or measuring your waist (right above your navel) and selecting the size suggested according to the "WAIST INCHES" column on the size chart. You have selected the correct size. Please note ALL cinchers have approximately a 5 inch space between the hooks and clasp (the opening) before closing. It is not suppose to touch. It is not suppose to be easy. You must pull really hard and latch hook by hook, one by one, from top to bottom. Having assistance the first time is recommended. If you do not have any assistance standing in front of a mirror will help. The cincher may be difficult at first because it is brand new and has never been stretched. Compared to breaking in a pair of new shoes. The cincher is shaping and molding your body so the aggressive compression is necessary. You will break it in and get use to it in a few days. Wear your cincher for at least two to three hours for the first week and then gradually increase the usage. The more you wear your cincher the faster the results will be achieved!!
If you still need to exchange you may purchase this product exchange option. Follow the instructions below:
1. Read the complete description of this product exchange selection.
2. Select the size from the drop down menu you would like the new garment to be. NOTE: If the selected size is out of stock your exchange will be shipped once the product restocks.
3. Complete the checkout process. Print out your order confirmation. The confirmation sheet must be included with your exchange.
4. Visit your local post office and select the LEGAL SIZE PRIORITY FLAT RATE ENVELOPE (9.5x15) This particular envelope size is suitable for all exchanges. Do NOT bend or fold the product in any way that can damage it. If product is damage because of forcing it into a package, your refund will not be honored.
5. Contact Fashion Girdle Customer service at 862-244-9198 Mon-Fri 11-6pm est to provide traacking information.